Walter Dudley |
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CONTACTWalter DudleyRaleigh, North Carolina 919-235-7322 |
TERRITORYNorth Carolina |
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CAREER HISTORY |
Offering 30-plus years of flooring specialist experience. Areas of expertise include: • Flooring and roofing sales, installation, and project management for insurance, commercial, residential, and multi-family projects. • Technical support and expert knowledge for all types of flooring, including sand and finish hardwood, laminate, LVP, vinyl composition tile, carpet, carpet binding, and ceramic tile. • Commercial roofing: new construction, re-roofing, inspections, and sales. • Blueprint reading and cost estimation: Xactimate, RFMS, PlanSwift, and some CAD • Planning, scheduling, implementation, and expediting of projects. • Idea generation and implementation to streamline processes to improve efficiency and customer service. • Advocating solid and reliable business relationships among vendors, partners, and inspectors. • Certified flooring inspector. Professional Summary: Flooring inspector (Self-employed) 2020 current Capital Tile and Flooring 2019 Project manager CBC America LLC Cary, NC, 2018 Technical Service Manager brands, TOLI, TAKIRON • Established guidelines and implemented the Company's technical service policies • Provided technical customer support by conducting troubleshooting investigations by phone and through in-person visits. Determined cause-and-effect relationships and provide solutions and guidance for corrective measures based on forensic evidence and professional opinion • Answered all technical questions from contractors, architects, engineers, sales representatives, and distributors pertaining to Company flooring products via phone, email, and face-to-face communication • Provided training and conducted technical presentations on installation, product knowledge, and technical solutions to sales staff, agents, and distributors • Performed investigations of material and all warranty complaints • Participating in the identification of potential customers and market opportunities in collaboration with the sales team • Analyzed and have an understanding of construction drawings; provided product recommendations • Attended industry functions, tradeshows, and installed exhibits Flooring installer Morehead City, NC North Carolina Tom Noe and Company Morehead City, NC 1987,88, 89 Flooring/Binding/Window Coverings Helper/Installer Dudley Flooring Raleigh, NC 1993 Current Owner/Operator/Installer Real Floors Raleigh, NC 2018 Project Manager STOCK Building Supply Coleman Flooring Co., A BMC subsidiary Morrisville, NC 2017 Project Supervisor, Flooring Division Rescue Construction Solutions Raleigh, NC 2016 Strategic Accounts and Project Management, Commercial Roofing Peach State Roofing Inc. Raleigh, NC 2015 Strategic Accounts and Roof Inspections RITERUG Morrisville, North Carolina 2014 Outside Sales Manager/Flooring Thad's Carpet One Raleigh, North Carolina, 2013 Sales Floor Manager/Outside Salesperson/Insurance Manager/Inspector/Flooring Floor Coverings International Raleigh, North Carolina 2011 Manager/Outside salesperson/Install manager/Estimating/Flooring Carpet One of Durham Durham, North Carolina 2010 Outside Salesperson and Project Manager/Estimating/Flooring J.S. Elite Flooring Company Raleigh, North Carolina 2009 Manager of Raleigh office/Flooring Stock Building Supply Raleigh, North Carolina 2005 Installation Manager/Project Manager/Flooring JJ NELSON Apex, North Carolina 2003 Quality Control Field Technical Representative/Flooring Summit Flooring Group Raleigh, North Carolina 2001 Flooring Installer/Estimator Team Flooring Raleigh, North Carolina 1997 Owner/Operator/Flooring/Installer |